Our 100% Money Back Guarantee



At Lehigh Valley Event Tickets, our 100% Money Back Guarantee is designed to give each and every Ticket Buyer a full peace of mind from start to finish.

We guarantee that your tickets will always

► arrive in time for entry to the event

► be real, legitimate authentic tickets valid for entry

► be the exact tickets you ordered

► be completely refunded if the event is canceled and not rescheduled

If you have any questions about our 100% Money Back Guarantee, please call our "TicketMediator Live Support" toll free number at 855-859-4032 and our live trained "Ticket Specialist" will gladly assist you.

The Complete Term of Our 100% Money Back Guarantee

All the tickets sold on the website of Lehigh Valley Event Tickets are guaranteed to be authentic tickets valid for entry to the event.

► All tickets will be delivered in time for entry to the event

► All tickets will be the exact ones you ordered from us.

Lehigh Valley Event Tickets will provide the tickets we advertise. In extreme rare cases, Lehigh Valley Event Tickets will have to adjust the ticket order to provide better or superior seating because of a last minute issue. We do this because we care and value your business rather than canceling the ticket order.

Lehigh Valley Event Tickets is required to contact the Ticket Buyer proactively to confirm any seating upgrades in the ticket order. Ticket Buyers should contact Lehigh Valley Event Tickets immediately if they are unhappy with their seats being upgraded.

All ticket Orders will be delivered before the scheduled event

All ticket order deliveries are made to the address listed by the Ticket Buyer in the appropriate text boxes on the Lehigh Valley Event Tickets checkout page. Most ticket orders are process and shipped the same day in which they are received. All ticket orders placed after business hours will be processed and shipped on the next day.

All ground, overnight and air delivery of the Ticket Order will require direct signature at the point of delivery to complete the guarantee of the Ticket Order before the event. The Ticket Buyer is responsible for making himself or herself available to receive delivery of the Ticket Order when the delivery attempt is made before the event.

Lehigh Valley Event Tickets will provide compensation to the Ticket Buyer in extreme rare case when Tickets was not shipped or delivered in time for the Ticket Buyer to access the event.

If an event is permanently canceled or not rescheduled, a refund will be issued to you

Lehigh Valley Event Tickets will provide the Ticket Buyer a full refund of the Ticket Order, excluding delivery fees. Please note that the Ticket Buyer may be required to return all Tickets or Ticket prior to issuing a refund.

Standard Delivery Guarantee

This Ticket Order will be shipped by standard delivery. Once the ticket order is process, shipped and confirmed by Lehigh Valley Event Tickets, the Standard Delivery will require direct signature at the point of delivery to complete the guarantee of the Ticket Order before the event.

The Ticket Buyer is responsible for making himself or herself available to receive delivery of the Ticket Order when the delivery attempt is made before the event. There are no refunds if The Ticket Buyer can not or will not sign for the Standard Delivery.

Lehigh Valley Event Tickets will provide compensation to the Ticket Buyer in extreme rare cases when the Ticket Order was not shipped or was not delivered in time for the Ticket Buyer to access them for the event.

Express Delivery Guarantee

This Ticket Order will be shipped via express delivery. Once the Ticket Order is process, shipped and confirmed by Lehigh Valley Event Tickets, the Express Delivery will require direct signature at the point of delivery to complete the guarantee of the Ticket Order before the event.

The Ticket Buyer is responsible for making himself or herself available to receive delivery of the Ticket Order when the delivery attempt is made before the event. There are no refunds if The Ticket Buyer can not or will not sign for the Express Delivery.

Lehigh Valley Event Tickets will provide compensation to the Ticket Buyer in extreme rare cases when the Ticket Order was not shipped or was not delivered in time for the Ticket Buyer to access them for the event

E Ticket Guarantee

E-tickets will be available for the Ticket Buyer to download and print, usually within one (1) business day of when the ticket order is process and confirmed by the Lehigh Valley Event Tickets. When the E-tickets are ready, the Ticket Buyer will receive an email with instructions for downloading them through our secure website.

For the Ticket Buyer's protection, he or she will need to log in with order-specific information from your conformation email. Please be sure you have access to a printer because you will need to print your e-tickets and take them with you to the venue. There are no refunds or guarantee when the Ticket Buyer does not have a computer, printer, has printer issues and or email account issues to access emails or does not know how to download E-tickets.

E-Tickets Download Guarantee

These E-tickets have been pre-uploaded by the Lehigh Valley Event Tickets. In most cases, within minutes of placing a ticket order, the Ticket Buyer will receive an email with instructions for downloading their E-tickets Download through our secure website.

For the Ticket Buyer's protection, he or she will need to log in with order-specific information. Please be sure you have access to a printer because you will need to print your E-tickets Donwload and take them with you to the venue.

In order to prevent fraudulent purchases, some instant e-ticket orders may require additional processing time. This will be noted in your order confirmation email, if applicable, but will not delay you from getting your tickets in time for the event. There are no refunds or guarantee when the Ticket Buyer does not have a computer, printer, has printer issues and or email account issues to access emails or does not know how to download E-tickets.

Will Call Pickup Guarantee

These tickets will be waiting at the venue box office for the Ticket Buyer to pick up One Hour (1) before the event starts. Once this type of ticket order is process and confirmed by Lehigh Valley Event Tickets, an email will arrive within minutes to the Ticket Buyer providing information to claim the ticket order at the venue Will-Call Window.

A government-issued photo ID matching the name on the ticket order will be required to claim the Will-Call Pickup Tickets. There are no refunds when a person picking up the ticket order does not have a government-issued photo ID matching the name on the ticket order or can not or does not pickup the ticket order.

There are also no refunds or guarantee when the Ticket Buyer does not have a computer, printer, has printer issues and or email account issues to access emails.

Local Pickup Near Venue Guarantee

These tickets will need to be picked up at a secure location near the venue. Once this type of ticket order is process and confirmed by Lehigh Valley Event Tickets, an email will arrive within minutes to the Ticket Buyer providing information on how to directly contact the Ticket Buyer to arrange a time and place to pickup the ticket order.

A government-issued photo ID matching the name on the ticket order will be required to claim the Local Pickup Tickets. There are no refunds when a person picking up the ticket order does not have a government-issued photo ID matching the name on the ticket order or can not or does not pickup the ticket order.

There are also no refunds or guarantee when the Ticket Buyer does not have a computer, printer, has printer issues and or email account issues to access emails.

Paperless Ticket Guarantee

These tickets are paperless and will not be shipped or provided in any physical form to the Ticket Buyer. Once this type of ticket order is process and confirmed by Lehigh Valley Event Tickets, an email will arrive within minutes to the Ticket Buyer providing information on how to directly contact and arrange a time to meet one of our Ticket Broker at the venue box office prior to the start of the event.

Our Ticket Broker will accompany The Ticket Buyer into the venue. Please remember to bring a government-issued photo ID matching the name on the ticket order. There are no refunds when a person using the paperless ticket order does not have a government-issued photo ID matching the name on the ticket order or can not or does not meet our Ticket Broker at the venue.

There are also no refunds or guarantee when the Ticket Buyer does not have a computer, printer, has printer issues and or email account issues to access emails.

Electric Transfer Guarantee

These tickets will be delivered to you electronically. Once this type of ticket order is process and confirmed by Lehigh Valley Event Tickets, an email will arrive within minutes with instructions on how to create an account so the tickets can be electronically transferred to the Ticket Buyer's name, email address and phone number on the ticket order.

In order to use these tickets to enter the event, The Ticket Buyer will need to present the credit card used to complete the purchase and a government-issued photo ID to a venue personnel at the venue of the event.

There are no refunds when a person picking up the ticket order does not have a government-issued photo ID and credit card matching the name on the ticket order or can not or does not arrive at the venue.

There are also no refunds or guarantee when the Ticket Buyer does not have a computer, printer, has printer issues and or email account issues to access emails.

Last Minute Pickup Guarantee

These tickets will be available for pickup two (2) hours before the start of the event at a designated Last Minute Pickup location near the venue. Once this type of ticket order is process and confirmed by Lehigh Valley Event Tickets, an email will arrive within minutes to the Ticket Buyer providing information on how to directly contact our Ticket Broker to arrange a time and place to pickup the ticket orders.

A government-issued photo ID matching the name on the ticket order will be required to claim the Local Pickup Tickets. There are no refunds when a person picking up the ticket order does not have a government-issued photo ID matching the name on the ticket order or can not or does not arrive at the Last Minute Pickup Location.

There are also no refunds or guarantee when the Ticket Buyer does not have a computer, printer, has printer issues and or email account issues to access emails.

Near Term Delivery Guarantee

Near-term special delivery is offered only when a shipping service is not available. When this is the only delivery option listed in the checkout page, the tickets may be delivered by any of the following services: email, will-call, local office pickup, or courier.

Once the ticket order is process and confirmed by Lehigh Valley Event Tickets, within minutes, an email will be forward to the Ticket Buyer with delivery information and details.

There are no refunds when a person picking up the ticket order does not have a government-issued photo ID matching the name on the ticket order or can not or does not arrive at the Near Term Location.

There are also no refunds or guarantee when the Ticket Buyer does not have a computer, printer, has printer issues and or email account issues to access emails.

Far Advance Delivery Guarantee

Tickets orders for events purchased far in advance such as but limited to all off-season college and professional game tickets, Las Vegas events and in very rare cases, concerts and or festivals.

While most tickets are delivered within three business days via the delivery method chosen by Ticket Buyer, this does not imply a guaranteed delivery date. In far advance situations, most ticket orders may be marked with an estimated shipping date in the ticket listing on the website.

The Ticket Buyer will be provided with account access information by Lehigh Valley Event Tickets that will allow Ticket Buyer to view the status of his or her ticket order and tracking information after once the ticket order process and confirmed by Lehigh Valley Event Tickets.

Far Advance Deliveries will require direct signature at the point of delivery to complete the guarantee of tickets before the event. The Ticket Buyer is responsible for making himself or herself available to receive delivery of the ticket order when the delivery attempt is made before the event.

There are no refunds if The Ticket Buyer can not or will not sign for the Far Advance Delivery. Lehigh Valley Event Tickets will provide compensation to the Ticket Buyer in extreme rare cases when the Ticket Order was not shipped or was not delivered in time for the Ticket Buyer to access them for the event.

ANY QUESTIONS or CONCERNS, PLEASE EMAIL sales@LehighValleyEventTickets.com